This Privacy Policy describes how Krishna Support ("we", "our", or "us") collects, uses, stores, and protects information when you use the Krishna Support mobile application ("App").
By using the App, you acknowledge and agree to the practices described in this Privacy Policy.
Krishna Support is an application providing tools and information related to RO (Reverse Osmosis) water treatment, including RO media calculations, softener calculations, and other related calculation tools.
The App also provides educational videos and reels through its gallery section and allows registered users to contact us through contact forms.
We collect information that you voluntarily provide when registering for an account, using certain features, or contacting us.
When you create an account, we may collect:
This information is stored on our application server and database using our Laravel-based backend.
We use this information to:
The App provides a password recovery feature using a one-time password (OTP).
Firebase services may be used to send and verify OTPs associated with your mobile number during the password recovery process.
Information processed through Firebase is subject to Google's applicable privacy practices.
For more information, please refer to Google's Privacy Policy .
When you submit a contact form through the App, we may collect information such as your name, mobile number, organization information, and the contents of your message, depending on the fields provided in the form.
Contact form submissions are stored in our database and are used to:
The App provides various RO water treatment calculation tools, including media calculations and softener calculations.
You may enter technical or numerical information into these calculators to obtain calculation results.
Such information is used to perform the requested calculations and provide results to you.
Calculator inputs are not intentionally used to identify you personally.
The App may display videos and reels from YouTube through its gallery section.
YouTube is a third-party service operated by Google. When YouTube content is displayed or interacted with, YouTube or Google may process information in accordance with their own policies.
We do not own or control the privacy practices of YouTube.
For information about Google's privacy practices, please refer to Google's Privacy Policy .
Information collected through the App may be used to:
Account and contact form information is stored in our application database operated through our Laravel backend.
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
We do not sell or rent your personal information.
Information may be processed by third-party service providers when necessary to provide specific functionality of the App.
These services include:
We may also disclose information when required by applicable law, legal process, court order, or valid governmental request.
We retain your account information for as long as your account remains active or as reasonably necessary to provide our services.
Contact form information may also be retained for customer support, business records, legal requirements, or other legitimate operational purposes.
If you request deletion of your account, we will review the request and delete applicable personal information subject to legal, security, and legitimate business requirements.
Users can request deletion of their account and associated personal information by contacting us.
To request account or data deletion, please contact us using the contact details provided below.
When processing a valid deletion request, we will take reasonable steps to delete the applicable personal information associated with the account, subject to information that we are required or permitted to retain under applicable law.
Krishna Support is not specifically directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information through the App, please contact us so that appropriate action can be taken.
The App uses certain third-party services to provide functionality.
Third-party services may process information according to their own privacy policies and terms.
We may update this Privacy Policy from time to time due to changes in the App, our services, or applicable legal requirements.
Any updates will be published on this page, and the "Last Updated" date will be revised accordingly.
We encourage users to periodically review this Privacy Policy.
If you have questions about this Privacy Policy, your personal information, or wish to request account or data deletion, please contact us:
Krishna Support
Email: krishserviceapp1996@gmail.com
Privacy Policy: https://kisgroup.in/privacy-policy